Replacement Phone for Droid 2 global

leelong20121994

I currently have a Droid 2 global does not work anymore. The battery doesn't get a charge and when my phone was working it had several problems to where I had to constantly reset it. I wondering instead of getting another droid 2 global edition as replacement phone but get a Droid  as a replacement phone. 

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vereyezuhn
Master - Level 3

If you do a warranty or insurance claim to get a replacement, you will get the same type of phone you currently have. You can look online at eBay or Craigslist for used phones to activate on your line without affecting your contract

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AntonioC_VZW
Verizon Employee

leelong20121994 wrote:

I currently have a Droid 2 global does not work anymore. The battery doesn't get a charge and when my phone was working it had several problems to where I had to constantly reset it. I wondering instead of getting another droid 2 global edition as replacement phone but get a Droid  as a replacement phone. 



Hi leelong20121994,

 

I am sorry to learn of the issues with your phone. As indicated by vereyezuhn (Thanks!) you can only get a replacement of the same model via warranty or insurance. However, you may qualify for a phone replacement of a different model at discounted price under our Certified Pre-Owned Replacement program. For details please visit the link below:

 

Certified Pre-Owned Replacement Program

 

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