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Restoring Phone Back to Factory Reset

EmsMom1999
Newbie
‎07-15-2011 04:23 PM

Hello,

 

I need to restore my phone back to factory reset -- does anyone know if I will lose all my pictures?  They are not on the SD card.  Also, does anyone know how to move my pictures from the internal memory to the SD card?   Thank you!

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Ann154
Community Leader
Community Leader
‎07-15-2011 07:24 PM
To add to that, Astro or Estrongs are some of the more well known file explorer Apps.

Link to one way to prepare for a factory reset.
http://community.vzw.com/t5/DROID-Incredible-2-by-HTC/Google-Account-Missing/td-p/591640

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Ann154
Community Leader
Community Leader
‎07-15-2011 07:19 PM
Have you looked into a file explorer application to be installed on the phone? With one, you can navigate through both the internal phone storage and the sd card. Then if you find the pictures on the internal storage, you can move them to the sd card.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Ann154
Community Leader
Community Leader
‎07-15-2011 07:24 PM
To add to that, Astro or Estrongs are some of the more well known file explorer Apps.

Link to one way to prepare for a factory reset.
http://community.vzw.com/t5/DROID-Incredible-2-by-HTC/Google-Account-Missing/td-p/591640

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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AZSALUKI
Legend
‎07-16-2011 01:44 PM

you can also mount the device to a pc as an external disk. then in windows explorer you can see the phone's storage and the sd card's storage as 2 different disk drives. find the pics on the phone and move them to the sd card (and while you're there, copy them to your pc just to be safe).

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AZSALUKI
Legend
‎07-16-2011 01:47 PM

and fyi, there are backup apps (i use my backup pro) that will back up everything for you to your sd card. the one i use cost $5, but is well worth it. after a factory reset, you can restore all of your apps, music, pics, etc. (it saves you from having to go to the market and dowload all of the apps again).

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