Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
SIM card is PIN locked?
zakgar
Member

I accidentally locked my SIM card and am unable to connect to the network. It says I need my PIN to unlock the card, but I do not know what it is. On the About my Device page for my phone, under the SIM PIN/PUK there are no numbers.

Tags (3)
0 Likes
Re: SIM card is PIN locked?
tikibar1
MVP MVP
MVP

Were you logged in as the Account Owner?  Once logged in, at the top of the page where it says MyVerizon, hover over that and click on View All under My Device.  At the top, choose the appropriate device.  Under About My Device, click on My PIN and Unlocking Key (PUK), and you should get a pop-up with the info.

If that doesn't work, then you'll need to call Customer Service or visit your local Corporate Verizon store.