Samsung Note 4 random shut down
MFEIKEMA
Newbie

Has anyone found a solution to Samsung Note 4 shutting down randomly with power left in battery?

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vzw_customer_support
Customer Service Rep

Having the phone randomly shut off would concern me as well, MFEIKEMA. Let's take a look to see what could be causing this. How long has this been happening? Has there been any new software or app updates since this started?

NicoleB_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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