Screen Broken

Raiz3l
Newbie

Recently switched over to Verizon from At&t (More like 2 weeks ago) and picked out the Droid X2. Loving the phone. Well it slipped out of my pocket as I was sitting down and hit concrete screen first.

 

Screen is cracked but phone still works.

 

Question:

Am I able to get a replacement phone or have my screen repaired under warranty either by verizon or manufacterer?

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mortb
Specialist - Level 3

If you purchased insurance, you will be able to get a replacement phone. Unfortunately, it probably will be a refurbished phone. As for screen repair, I believe that is an out-of-pocket repair. However, take it to your local VZW store and see what they say. Who knows, I may be wrong. It happens :smileyhappy:

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Tidbits
Legend
Like with any carrier or manufacturer... That's an out of warranty repair... You will need to buy a new phone or pay for it to be repaired.
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mortb
Specialist - Level 3

If you purchased insurance, you will be able to get a replacement phone. Unfortunately, it probably will be a refurbished phone. As for screen repair, I believe that is an out-of-pocket repair. However, take it to your local VZW store and see what they say. Who knows, I may be wrong. It happens :smileyhappy:

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