Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Ask a question
Correct answers are available for this post.
Screen shuts off when looking at it: NOT TIMING OUT
Tomnibus
Newbie
‎02-21-2014 06:45 AM

This problem is not a screen timeout problem.

My wife has a new Droid Ultra within the last 11 days. She will wake the phone number, unlock it, and pull down her notifications all within a couple seconds and then the screen will shut off.

She then has to press the power button again to wake it up and unlock it.

It's not a screen timeout issue because it's set to two minutes and it happens within seconds of waking up the phone. sometimes she's even scrolling around on the screen when it happens.

0 Likes
2 Replies
Correct answers are available for this post.
Re: Screen shuts off when looking at it: NOT TIMING OUT
trunker
Newbie
‎03-09-2014 02:59 PM

I have the same problem, usually when the phone is flat on my desk.

0 Likes
Correct answers are available for this post.
Re: Screen shuts off when looking at it: NOT TIMING OUT
DDBrowning
Enthusiast
‎03-17-2014 06:12 PM

We have 2 droids Both same. His did the same thing. If he re starts it it will stay one. But soon falls back into the pattern of shutting off in 5 secs. Mine does not do it. thankfully

I have no clue why. But all I know is his screen broke and we get to pay the lovely deductible for a new one.  ( eye roll ) I am sacred to death now to bump mine

This should really be a recall with as many as I have seen on the internet doing this.

Maybe Verizon will chime in ?

0 Likes