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Screen wont work and no notification of the battery charging
Mjjames73
Member

My phone will not work at all the phone takes about two min to turn on and when its on the screen is not working i can not touch it at all!

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Re: Screen wont work and no notification of the battery charging
Mjjames73
Member

The touch screen will not respound to touch at all the phone is not functional and i can not do anything . And if this helps i think it has had water damage but afterwards it was working fine until this point where it wont work.

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Re: Screen wont work and no notification of the battery charging
vzw_customer_support
Customer Support

Mjjames73, Wow that is a long time for a phone to power up. How long as this been going on for? When did you get the device. I am going to follow you, if you could please send me a direct message we can look further into this issue for you. I am eager to hear from you soon.

Thanks,
KevinR_VZW

Follow us on Twitter @VZWSupport

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Re: Screen wont work and no notification of the battery charging
tikibar1
Sr. Leader
Sr. Leader

- You'll have to approve the Follow request from .  You also will need to send them a Follow request that they'll have to approve.  Once you both are Following each other, then you can send them a Direct Message.

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