Second time this has happened. No connection to computer.

[ozzyfanatic101]

How do I manage the USB connection.  When I plug it in to my computer nothing happens.  The phone doesn't recognize the computer and vise versa. It happened yesterday and I restored to factory settings and it worked until about an hour.  What's the deal?  I'm not changing anything on the phone and I'm hearing from a few people they are having to do this.  Is there going to be a fix for it?

[bosslady85]

Are you trying to transfer or sync your media info?  If so, try downloading V cast media manager.  Here is link to the download  http://products.verizonwireless.com/index.aspx?id=fnd_music_mediaManager. The steps for transferring info is below. Hope this helps.

In some instances, an active WiFi connection must be established to share media. Refer to the following for assistance:

1. From the home screen, touch the applications tab (located at the bottom of the display).
2. Touch Media Share.
   Touch Start.
   To be notified when a connection is available, touch Connection notification (enabled when a green check mark is present).
   Touch one of the following options:

• Computer
• Network drive
• Phone
• Television
• Video game console

Touch one of the following options:

• Share
• Sync
• Copy
• Play
• If you would like to sync, Select Sync
• Touch Next.
• Follow the on-screen instructions then touch Next.
  Touch Enable Windows Media Sync.
  Touch Windows Media Sync.
  Touch OK.
  Touch Next.
  Follow the on-screen instructions then touch Next.
  Follow the on-screen instructions then touch Next.
  Touch Done.
  Here are the steps for copying files

1. Touch Next.
    
2. Follow the on-screen instructions then touch Next.
    
3. Touch Enable Memory Card Management.
    
4. Touch USB Mass Storage.
    
5. Touch OK.
    
6. Touch Next.
    
7. Follow the on-screen instructions then touch Next.
8. Follow the on-screen instructions then touch Next.
    
9. Touch Done.