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Slow response - Missing Calls
reno4ski
Member

Lately my Droid X2 is occurring slow response time as I dial a number. Also I have had this phone since 4/11 and now at times calls will go directly to voice mail while the phone sits on the table at home or work right next to me. No new businesses in the area. In the same office I have been in for 8 years suddenly I can't get good reception. It makes me want to throw it through the wall.

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Re: Slow response - Missing Calls
vzw_customer_support
Customer Support

Hi reno4ski,

Let's get to the bottom of this! When did the problem begin? Have you recently downloaded any new applications? For the missed call issue, try dialing *228, send listen and select option 2. For the dial pad concern, try this:Menu>Settings>Applications>Manage Applications>All>Phone>Clear Data/Cache. I hope this information is helpful. Please let me know if you have any additional questions or concerns.


Thanks for your contribution in our community forums,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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Re: Slow response - Missing Calls
reno4ski
Member

I did the *228..no help. Coworkers have Verizon phones with no problems.Dead zone like never before.The slow response continues at random times. Phone reset now occurring once a day. So pissed the phone didn't reach my contract renew time.

I must suffer to wait to get the Samsung 3

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Re: Slow response - Missing Calls
B33
Sr. Leader

Pull the Battery While the phone is on and then Hold the Power Button for 20 to 30 Sec = Soft Reset if that Doesn't Work you might want to do a Factory Reset.. b33

Re: Slow response - Missing Calls
Kooshie
Novice

I had very similar problems with me X, but I upgraded & I havr given my X to a friend who recently broke hers & she has been using it with no issued!

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Re: Slow response - Missing Calls
reno4ski
Member

I removed some apps that were installed 30 days ago. No change. Just today - phone on table next to me..it beeps - nope not text message - but a voice mail, and the phone never rang.

I am so frustrated with this phone lately.

Bad reception in areas and still slow response at times.

<Personal information removed for privacy.>

Message was edited by: Verizon Moderator

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Re: Slow response - Missing Calls
reno4ski
Member

Nothing helped. Same problems exist and have tried all suggestions. Now what? So disappointed, it seems like the phone has run it course and no longer is what it was. 

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Re: Slow response - Missing Calls
vzw_customer_support
Customer Support

Hi reno4ski!

I'm here to help you with your device. It seems as if you have already completed some troubleshooting, and I'd like to say thanks for doing so! Did you have a chance to do a factory reset of the device? I would recommend doing this, but don't forget to backup your data first. You will find all the steps here: http://bit.ly/Q21SFI Please let me know how this works out for you.

Thanks,

Christina B
VZW Support
Follow us on Twitter @VZWSupport

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Re: Slow response - Missing Calls
reno4ski
Member

So what stuff am I going to lose doing this? I might as well ask you to replace this tired phone. I have the insurance that covers whatever defect is happening.

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Slow response - Missing Calls
reno4ski
Member

Shouldn't I replace this tired phone?

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