Sluggish phone

I've had my Incredible 2 for a month now and I love it. But the last week it has become increasingly sluggish and slow. I've restarted it and it helps for about 3 minutes, then it's sluggish again. When it gets sluggish the battery also runs down much quicker. I've also looked at 'running aps' and stopped most of them, but this doesn't seem to have helped at all. Does anyone have any suggestions?

Accepted answers

budone

Be sure to go into MENU,SETTINGS on the app.and.checkmark CPU time to see how long.each app uses the system. Also once you open the app, the pie graph in the upper left hand corner, does it stay below 20 for the most part?

Also my idle time is around 90%

All comments

B33

Tonnie have you tried a * 228 send then 1 or see what PRL you have here's how Menu > Settings > About Phone > Software Info Scroll down to Bottom an it'll show your PRL write the PRL down on peice of paper. press your Home button an do the * 228 1 or you can do just the 2 to do a PRL update. try that an see if that helps. let me no if that helps if not we'll get ahold of Budone an ask him. what can be done,

Tonnie

No, didn't help. The prl is 52297.

B33

Tonnie i sent a Pm to Budone an told him what your Dinc 2 is doing an he should be responding if he got my msg an is'nt to Busy . an help you out.

Tonnie

Thank you.

unknown

Thanks everyone for your great suggestions!

I will just add a few things. Budone suggested force closing some applications, I would suggest following those same steps and clearing data/cache from some apps that are using a lot of memory. Sometimes Facebook and Twitter have a lot of data stored. Also delete emails in your trash. I would also suggest turning on safe mode. This disables any 3rd party applications so you can see if an app may be causing the issue. If it is not sluggish in safe mode, I would suggest removing any recent applications you have downloaded. If it is still sluggish in safe mode, I would suggest a factory reset.

budone

Marquia, good ideas, biut the OP is having active CPU usage of over 95%, there is an app running!. Between you and me will get em straightened out! :smileyvery-happy: