I just want to own my phone. I don't like the speed of it after 2 years, if it didn't have so much crap that I never use on it then at least I would know that it is degradation of the hardware and would renew contract and upgrade, but how can I justify that when it is more than likely the system software that is bogging the phone down. Seriously I have lost all of my photos and videos, numerous times. Had my 32g sd card wiped (required me to format it after the camera app saved a picture that was corrupt. Aside from breaking my already broken (removed) phone, what are the downsides? If I am going to end up renewing either way, why would you not try to salvage the already paid for device? If verizon is unable to work with me on this should I take my business (customer since 2005, but lost my data plan so not real inclined to stay other than I've had zero problems in that time frame) I am confused. I don't want the hassle of having to change carriers, but my fear is that I will not be given an adequate option? Any light that could be shone down upon this matter would be greatly appreciated. and sorry, I know this is probably a hot topic (maybe not) but I just want some legit answers and HTC puts the blame square on Verizon. Thanks
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