I installed the recent update on Sunday, and when my phone rebooted i noticed my lock screen was different. Upon unlocking my phone i saw that all of my screens were blank - no clock, no widgets, no apps...nothing. I immediately go to my messages inbox and see the same...nothing. Close to panic mode, i check my contacts...nothing. I ran the backup assistant to retrieve contacts, but even then not all came through for me. I had several VERY important "locked" messages that were also deleted and cannot be restored. Even my saved voicemails are gone. The even stranger part is that the majority of my downloaded aps. survived, but have been acting funny ever since. All of my settings are gone too, and I am having to start at square one for just about everything!
I know that this info is gone and never coming back, but what caused this to happen? Im fearful of relying on my phone to do what it is SUPPOSED to do in case this happens again. Several hours have been wasted already trying to gather the info needed from my messages & voicemails from people, i can not afford to keep a phone that doesnt work the way it was promised and the reason why i purchased in the first place, nor can i sit around crossing my fingers that this doesnt happen again. Any ideas or input to how this happened and how I can prevent it from happening again?
I also recently lost ALL my contacts and ALL of my messages!!! I have ran back up assistant numerous time and it downloaded only half of the T's, V's, W's and Z contacts I had. I go to the Backup Assistant website and it show I have 329 contacts and that they all have been synced to my phone. I spent 25 minutes on the phone with Tech support only for him to put me on hold ALOT and tell me he has no idea what to do to fix it!!! I am so frustrated!!!!!! Any and ALL help will be tried and appreciated!!! Soon.......
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