Some e-mails not "viewable"

[pauljmoore]

Have Droid Incredible 4 days now- I occasionally get an e-mail, when selected, the screen "slides" to the view screen, this remains blank, about 1/2 sec. later the whole screen goes blank ( white) and then 1/2 sec - it returns "slides" back to the inbox.

I can open this e-mail on my PC - and there is text there.  I beleive it may be a text only e-mail - but that should not be a problem.

This happens with about 1/ 20 e-mails

Any ideas

Email is comcast, set up as standard POP on the droid.

[nimiaj · Accepted solution]

I am not sure I understand the whole slides back to inbox part, but the reason that some emails may not open could be that the Mail size limit is set to a specific value and the size of the email is more than that. To verify this,

open your mail app

Tap Menu->Account List & select the account in question

Tap Menu->More->settings

Tap Send & Receive

The first option on this screen will be "Mail size limit" Verify the limit set here and that the email you are trying to open is within this limit.

Hope this helps!