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Sound problems
Bayniac
Member

   My Ultra recently got updated to 4.4. I thought everything was fine but all of a sudden all sound that comes out of the speaker (videos, notifications, ringtones, phonecalls etc.) sounds like it is on the lowest setting. I can hear fine with Bluetooth. When I check the main sound settings all sound types (music, ringtone, notifications and alarms) are all on the maximum setting.

   I can't hear notifications, incoming calls or anything unless the phone is right under me.

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Re: Sound problems
vzw_customer_support
Customer Support

This is not the experience we want you to have with your new phone Bayniac. I know how important it is to have the ability to hear your phone when you receive a call, text, or email. Have you also attempted to change the ringtone on the phone and adjust the volume with the side keys? Are you using a third party ringtone application?

KinquanaH_VZW
Follow us on Twitter @vzwsupport

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Re: Sound problems
Bayniac
Member

It's resolved.

On Thu, Feb 20, 2014 at 8:44 AM, Verizon Wireless Customer Support <

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