Speaker and Shut down Issues

[Milhouse670]

I am on my 3rd DROID... the first two I would be talking to someone and they couldnt hear me (bad mouthpiece speaker) which verizon gladly replaced with a "like new" replacement. So on Droid #3 in 5.5 months... and its starting to do the same thing and it also has just completely shut down in the middle of a call. I couldnt do anything and eventually just had to remove the battery and then restart it totally. (no i havent dropped it or anything)... was wondering is anyone else having this issue?

I took the phone to the store the other day and they say they have to be able to duplicate it  (so when this happens I have to run to verizon and hope they are open and the problem is still ongoing?) Anyway... others having these issues? Any solutions out there? Thanks!!

[Leslie1]

If soft reset does not fix issue can do a Master reset on device. If still having issues can call Tech Support and have do a VLR refresh on device need to call from a different phone number is 1-800-922-0204 option 2.

Factory Reset option 1
From the main screen, touch menu tab
Touch Settings
Touch Privacy
Touch Factory Data reset
Touch Reset Phone
Warning: This will erase all data from your phone, including:

• Your Google account
• System and application data and settings
• Downloaded Applications

It will not erase: Current System software and bundled applications; SD Card files, such as music or Photos

[RonAnderson]

Where do you carry your phone? What do you do for work? I ask because I had an old phones speakers and mics go out from dirt, and lint from the pockets. Put your phone in a case out of pockets.