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Stopped receiving emails recently
golfer62
Member

Stopped receiving emails recently. When I touch inbox it says "storage space low-account deactivated". a friend found 1500 emails that she deleted and I emptied my cache. How do I re-activate this account as it is still giving me the same notice.

Bruce

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Correct Answers
Re: Stopped receiving emails recently. When I touch inbox it says "storage space low-account deactivated". a friend found 1500 emails that she deleted and I emptied my cache. How do I re-acitvate this account as it is still giving me the same notice.
vzw_customer_support
Customer Support

golfer62,

Hmm that does seem to be a very strange. Let's make sure that we get your e-mail back up and running without any troubles. Have you been able to try to delete the e-mail account from the phone and then re add it back into the phone? This link will provide you with the steps on how you can complete this process: http://vz.to/11AXmWp Once that is done keep us posted if you are able to get e-mails with no errors.

KevinR_VZW
Follow us on Twitter @VZWSupport

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Re: Stopped receiving emails recently. When I touch inbox it says "storage space low-account deactivated". a friend found 1500 emails that she deleted and I emptied my cache. How do I re-acitvate this account as it is still giving me the same notice.
vzw_customer_support
Customer Support

golfer62,

Hmm that does seem to be a very strange. Let's make sure that we get your e-mail back up and running without any troubles. Have you been able to try to delete the e-mail account from the phone and then re add it back into the phone? This link will provide you with the steps on how you can complete this process: http://vz.to/11AXmWp Once that is done keep us posted if you are able to get e-mails with no errors.

KevinR_VZW
Follow us on Twitter @VZWSupport

View solution in original post

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