Strange Sound problem

sunkistsudafed

My phone rings (my ringtones are even music), I get text notifications...but no media will play. I can't get any sound to come from the Pandora app which I use constantly without any issues, and now none of my music on my phone will play too. The media volume is all the way up, I've powered off, taken the battery out..nothing. Any ideas?

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Cody21
Master - Level 2

When you say your Media Volume is all the way up, do you mean inthe SETTINGS under SOUND?  Double check that setting.

 

You didn't happen to change any of the default options in Settings / Sound Settings / Media Audio Effects did you?

 

Just some ideas of things to check.  Otherwise kinda strange problem.  Maybe Uninstall and redownload/reinstall PANDORA and see if the sound comes back?

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RoyB_VZW
Specialist - Level 1

Thank you Cody21. Sunkist, if the steps Cody21 provided do not resolve your issue, please PM me with a contact number other than your cell phone, and a good time to call you for troubleshooting. 

 

Thanks, 

 

RoyB_VZW Support

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