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Syncing with Computer

lav1031
Newbie
‎12-13-2009 03:51 PM

My new Droid isn't automatically installing on my HP computer.  I can't get it to recognize it.  I have Vista- anyone have a solution?

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TheGreatOne
Master - Level 1
‎12-13-2009 09:00 PM

 

lav1031 wrote:

My new Droid isn't automatically installing on my HP computer.  I can't get it to recognize it.  I have Vista- anyone have a solution?

 

do you have a memory card for the phone?

 

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willanaya
Contributor - Level 3
‎12-13-2009 10:25 PM
lav1031 wrote:

My new Droid isn't automatically installing on my HP computer.  I can't get it to recognize it.  I have Vista- anyone have a solution?

 

did you mount the droid to your pc?  i know some, a lot of people will know this but if you dont mount your device to your pc, you will never connect.

 

connect your droid to your pc, via usb cable.

your droid should say "droid". pull down the notification tab at the top of the droid

click on the "usb connected", then choose "Mount"

give your pc a chance to connect,

then go to your "computer" file in your Windows Explorer, you should see the new drive which is your droid.

 

sorry if you have done all this but with the limited info you gave, i have to say it.

 

well call this option one until you respond again

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meister
Enthusiast - Level 3
In response to willanaya
‎12-13-2009 11:57 PM
Will is correct, just be sure to unmount the phone when done so the phone will update.
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lav1031
Newbie
In response to willanaya
‎12-15-2009 05:37 PM

I have tried this and am still not getting it to connect.

 

Am thinking that I have to go back to Blackberry- never had any issues with syncing.

 

Thanks for your help.

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lav1031
Newbie
In response to willanaya
‎12-15-2009 05:39 PM

It keeps sending me to Motorola to get a disc to install the driver..very frustrated- ready to give up the phone at this point- cannot get my music, calendar,...synced to this device.

 

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willanaya
Contributor - Level 3
In response to lav1031
‎12-16-2009 03:12 AM
lav1031 wrote:

It keeps sending me to Motorola to get a disc to install the driver..very frustrated- ready to give up the phone at this point- cannot get my music, calendar,...synced to this device.

 

 

if Lenny's suggestion doesnt work, then you could just have bad luck in getting a bad droid that somehow got through quality control.  exchange it.

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LennyHO
Newbie
‎12-15-2009 06:07 PM

If I remember correctly, there was also a message in the notification area about "USB debugging"  The message about drivers relates to this. Even though this message appeared, it still mounted the Droid to the PC correctly.   I got into "Applications/Development" settings and unchecked the "USB debugging" item.  From then on  "USB debugging" no longer showed up in the notification area and the  "drivers" message did not reappear.  The Droid then connected to the PC easily.  Hope this helps.  Just make sure to follow the directions as previously explained in this thread.  

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old_man-58
Newbie
‎12-16-2009 12:23 AM

Download Double Twist, it will sync ou music to the droid.

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reikiflowers
Newbie
‎12-16-2009 02:19 PM
You need to get a driver from Motorola here: http://www.motorola.com/consumers/v/index.jsp?vgnextoid=bda09ec8009a0210VgnVCM1000008806b00aRCRD. Once you install it (and I think you need to reboot afterwards), you should be able to transfer files to and from your Droid.
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