Texting

JKR88
Newbie

I can receive text messages, but can't send.  Please advise.

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4 Replies
budone
Legend

You get any error messages?

If you hit REPLY to a message, and send a text back, does those not send either?

You using the receivers 10 digit number?  (No leading one)

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vzw_customer_support
Community Manager
Community Manager

Hey JKR88,

So sorry to hear that you aren't able to send texts. One way conversations are no fun! Let me see if I can lend a hand here as well.

* Is this happening with all contacts or just certain ones?
* Is this with different carrieres or only Verizon Wireless?
* When did this start?
* Are you using any third party messaging applications like Go SMS or Handscent?
* Are calls and data working well on your phone?

Please respond or reach out further for more help with your texting issue.

Thanks!
MichelleG_VZW

Please follow us on Twitter @vzwsupport

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Hey I am having the same issue

So far is is not just certain contacts other than I can send text messages to emails but not to cell numbers

I believe they have verizon wireless

this started this morning

I am using go sms pro but I also tried through regular text messaging as well

My data is working but I can't make phone calls

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vzw_customer_support
Community Manager
Community Manager

Hi bethany.erin11-

I'm sorry that your texts and calls are not working. What happens when you try to call or text? Keep me posted if this is still an issue for you.

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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