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The OG Droid Incredible, OTA (Build 4.08.605.15) Update

I received the prompt for this update tonight and am currently installing it. I did receive the not enough space message and had to do the steps to get 2.3 installed. Now it is installing fine I am assuming. Just wondering if everything is working out for others.

Comments

user311

Here is a link to some info about the update I am referring too.

http://www.androidpolice.com/2012/06/19/verizon-hasnt-forgotten-about-the-og-droid-incredible-has-a-small-ota-update-coming-soon/

user311

The update finished installing. I got the congrats message. It took about 15 mins to install once I got past the low space message. I am going to play around with it and see if I can spot any differences. I will post my findings.

sugabutt

Did it wake you up at 2am in a reboot loop? It's done it to me for the past 3 nights. Several of us are experiencing this.

user311

Yes it did. It stopped around 6am. I haven't noticed any improvements at all. I was hoping at least the loading screen on app exit would be fixed.

smartguy

Looks like something is optimizing the internal memory or SW is doing upgrade in background , I tried leaving it for 1 night and it never happened again.

For my friend it happened for 2 nights and then we both experienced it is behaving well. His memory was almost full and we noticed phone was bit faster than it usually was with older ROM before update.

I would advise to be patient and let him do that once without removing battery , you can put him in Vibrator or silent mode by Volume keys and leave it overnight , I beleive that will help you guys as well. Its my second day without any issue over night or day. I love this device.

Good Luck!

wjt83082

I am experiencing the same problem and is super annoying, my keyboard locks up too and then after 2 hours its completely fine.

B33

You may have to Do a Factory Reset Especially if you have never done one or it's Been a long time C.S. Can walk you through them or the Corporate store your Near Can Flash your you phone an that's the Same as a F.R. Make sure you Back up your Contacts an Important Information before you proceed..

sugabutt

Like SmartGuy said, turn it down to silent before going to bed, and let it do its thing. I woke up at 4am and looked at it. It was on, and I swiped it, and it started rebooting again. I let it be. This morning it was on and operating fine. The other 3 nights I was pulling the battery to stop it. Hoping it doesn't do it again, and I don't have to reset my phone.

GoodHumor

I was woken 2 nights in a row with my phone cycling. the service rep contacted HTC. They are pushing a large software push which takes up to 3 hours. They have it scheduled to occur starting at 0200 hours in the morning to 0500 AM. I kept interrupting the cycle because it was waking me. Verizon says the cycling is part of the software upgrade and that I should turn the sound off and let it completely finish this time. It seems logical based upon my issues since Friday. Thaought others need to know about this. I asked Verizon why they did not send all of us a text link to a website explaining the process so we did not interrupt the update, they stated that would probably have been a good thing and did not understand why they did not do it.

pre86

Since the update has anyone experienced their phone locking up occasionally, requiring a battery pull? I have done a complete factory reset and my phone still becomes unresponsive every few days, usually after a restart.

nukinfutz

since the last update was a nightmare I am cautious of automatically downloading. I have not seen anything yet from HTC & Verizon on what the enhancements are.

jdegan

This update is given me more grief than anything I've experienced with my phone. It locks up every 15 minutes or so and won't allow me to call out.

user311

I did a factory reset and I have not had anymore of the rebooting constantly every night. I hate having to reset my phone to solve problems with my phone. Verizon and HTC should work harder to test these updates before releasing them. A reset does let the update install with no nightly reboots. I still have the loading screen after exiting. I have only a few games and essential apps that I use. I think froyo worked a lot better on my phone. All I had to worry about then was the low on space problem that has never been permanently fixed. Oh well. Hope others can resolve the problems without having to do a dreaded reset.

tdm99

You are better off than I am right now. Mine made it through two partial reboots and hung up. Now it will not complete a reboot. It gets to "DROI..." and starts all over. I guess a factory reset is my only option?

smartguy

When you did factory reset - I am sure you didn't do the clear Internal storage which is also another option under factory reset and then chosen clear all .

That will clear your internal storage and that will also help you to get rid of Low memory storage.

Once you clear internal storage you should be able to see phone working like out of box device.

Lot of folks mention that they did factory reset - but they fail to clear internal storage and thus all cache is still living in that part of memory and make phone sluggish or show some low memory issues soon after.

user311

I did the factory reset after I had cleared the cache to free up space for the initial install of the update. I admit, Im new to the inner workings and I just did what other forums suggested to get the update to install because of the not enough memory to install update. I have been amazed by the capabilities of Android both on the development and end user experience. My next phone is the Samsung Galaxy S3, of course I have much love for my first Droid, the Dinc. Thanks for the info.

mgregov

So, what happens if it fails and gives the not enough space error? Do we just wait until they push the update again or is there somewhere to download it?

Also, will we see and cosmetic changes or will the interface still be the same?

JLDCFO1

Nothing but grief from me. My DINC ran perfectly prior to this upgrade, now it locks up frequently requiring battery pull. I really HATE doing a factory reset, but it's either that, or I upgrade my phone, in order to rid myself of these issues.

pre86

I have now done two factory resets but to no avail. It still locks up, albeit, inconsistently. I would recommend trying to abstain from shutting it down or restarting it as that is when it seems to give me the most trouble. I knew going to the verizon store would do nothing and they just proved me right by saying that the phone was out of warranty and that because the updates are pushed by HTC I would have to talk to them about my issue, deal with it, or get a new phone. Though I don't recall agreeing to any waiver of Verizon's liability for pedaling software that has damaged my phone. I really don't need a new phone, I take care of my things and a $500 phone should last more than 2 years (at least in terms of hardware). Mine worked fine until this update. This is horrendously stupid on so many levels. You can try to factory reset but if it happens again know that it's not just you.

bkessig

I second this question. I love this phone. Really never had a problem outside the low space...which did seem to be fixed, and the 'not enough space' when ever a new update rolls out. That urks me. Why doesn't it tell you BEFORE you go through all that crap there isn't enough space, so you can clear out stuff if needed, and then go. And it would be nice to know how much space is needed. I got rid of a lot but was it even enough? I guess whenever I get the prompt to do it again I will find out.

Not sure what phone I got with next time. For once I have a phone that physically lasted me well, and runs like a champ but is being left behind in oomph. So I guess thats the new thing... before it was phones just falling apart in 2 years and now its being left behind after 2 years.

pre86

To force the phone to check for an update, go into date/time in the settings and uncheck "Automatic", set the date a month and a day ahead of today and wait a little bit (make sure you have an internet connection). It will force the updater to check for the update again and it will redownload and install. Just beware, this recent update has caused my perfectly find Droid INC to start locking up and freezing. However, this could just be a phone to phone issue.

butterflyjev

The update is going to cause you to wake up between 2:00 - 2:30 AM because the phone will go into a reboot loop and will not stop rebooting. I have dealt with this for three nights in a row. I pulled the battery just so I could get some sleep. I am going to try putting the phone on silent tonight and just let it reboot as Smartguy is telling us to do.

I also am having problems now with my phone freezing up. I have to pull the battery just to get it unfrozen. I never experienced this issue until this latest update from Verizon.

It seems the updates are more trouble than they are worth. This is not the first update that has given me problems. I think that Verizon and HTC need to work on the bugs before they push out any more updates.

Verizon's answer to any and all issues that I have had, is a factory reset. They have never tried to actually figure out what the problem is and fix it.

Wish me luck tonight and hopefully I won't have this particular issue (reboot loop) tomorrow.

dafish

My wife's phone updated and she has had to do a battery rip once already. My phone didn't update (not enough space, thank God) but once it does I guess I'm in for more of the same. Verizon prolly sent out this update to purposely mess up everyone's phones so we'll all upgrade and submit to their new share plan. I'm thinking of switching to AT&T or someone else. Verizon is getting rediculous with taking things away from us (unlimited data plans) or making it inconvenient to keep them.

1854l

I got the update notification,then it said I didn't have enough space. So I checked my storage and have more than half my space available in the phone as well as on my storage card. Then the update was gone. Sounds like it causes more problems, do I really want it anyway?

turrboenvy

I just installed like an idiot. It's already rebooted itself randomly once and I can't change the default browser. That stock one is crap.

Maybe it's time to try CyanogenMod.

I'm also frustrated because I didn't find out about the end to Unlimited Data grandfathering until the next day.

Edit: Then it locked up. I was, however, able to find the Applications/App associations in Settings and change my browser there. So at least there's that.

pstu69

how did you get by the low space message ?? i could not install update when i got that

pstu69

my was gone to.. although i dont have much space on my sd card, wich should not matter..i have plenty on the phone itself.. i wonder if its worth it.. but it has not come back yet after the low space and failed download

pre86

It's interesting you mention that the update through off your defaults. I have found that, since the update, anytime I click on a google maps link in the stock web browser, it no longer gives me the option to open it in Google Maps, it simply takes me straight to the google maps website. Very minor but I have yet to find a solution, even after clearing all defaults and with Google Maps checked off in the App Associations setting.

smartguy

You can go in settings , applications - Select All- Press Menu ( from 4 soft keys ) and sort by size .

After doing above , go to all 3rd party apps which are having big sizes like facebook , maps etc.

click on each application and under that press Clear cache.

This will help to get rid of a huge amount of junk cache sitting and eating your internal memory.

Good Luck

manaid602

I got the upgrade and my phone keeps getting rebooted. This morning my phone has been freezing up and now it rebooted itself to manufactures setting. So sad because it completely ereased everything. Ugh I wished I had NEVER updated. Is anyone else having this problem?

chefwannabe

After the upgrade 2 weeks ago, my phone has been cycling EVERY NIGHT starting at 2:00am. The first night I turned the sound off and let it reset every 5 minutes until I finally got back to sleep. The next few nights I powered it down so I could get some sleep. Fortunately I have a clock radio for an alarm and don't rely on the phone.

Two days ago my wife got the same upgrade notice, since we have identical Incredibles. I thought the resets were because of some new apps I installed, so I told her to go ahead and install the upgrade. Now BOTH of our phones have been resetting at 2:00 am for 3 days now. Last night hers was still rebooting at 4:30 am, so she shut the sound off. She uses her phone alarm, so I had to set my clock radio so she wouldn't miss an appointment. I just now realized that the ringer and alarms have different volume controls, but we shouldn't have to turn the ringer off at night,

I don't believe Verizon's story about a lengthy software upgrade. Like I said, I've been letting our phones reboot all night for several days. We can't shut our phones off or turn off the ringer because we don't want to miss an emergency call. This absolutely has to get fixed. Does anyone from Verizon actually read these boards?

pre86

I posted a "question" to ask if Verizon or HTC was aware of the problem. I am hoping that by marking it as a question it might get answered by someone from Verizon. Feel free to add to the post. I am attaching the link. Had to pull the battery twice this morning just to get it responsive again.

https://community.verizonwireless.com/thread/776768

ssgiris

SmartGuy is correct. See my contribution here:

https://community.verizonwireless.com/thread/775872?start=70&tstart=0

chefwannabe

I've been letting my phone reboot from 2am to 5am without interruption (phone on, charging, ringer off) for 2 weeks now. Whoever said "one 2-5am reset cycle was enough" is obviously mistaken.

Another thing that doesn't work is to force the time to 1:55am and let it go thru a reboot cycle. I tried that (I didn't wake up the phone) and waited an hour and it never rebooted. I reset the time to sync with the towers, and the ba$7ard rebooted at 2am again.

I have not done a factory reset yet. Today I'm going to try clearing out the SD card (pics & videos), and clearing the app caches. I'll let it reboot uninterrupted tonight. If it does it again tomorrow night, I'm going to do the factory reset and tell all my friends to buy an iPhone. I'm not giving up my unlimited data plan until the phone breaks. THEN I'll buy an iPhone. The following things are pathetic: buggy OS, ridiculous patch procedure, customer notification (lack of), and customer service of Verizon and HTC. This whole situation is a complete debacle that we should never have gotten into, and there appears to be no way out yet.

laplee

yeah, i update this shit, but after my update, my phone auto restart many times, after few times restart, no wifi work...the update is shit, i want to be downgrade to old one. but can not...need help

PaulBielawski

I too had the nightly restarts. Here is what I did and my positive results:

1) I used Silent Boot to quiet the restarts during the night. Note that this application does not work with fast Boot enabled (under settings, applications).

2) I cleared the cache directory as documented for the second GB update:

a) Boot into recovery

b) Press and hold Power, Choose "Restart" option

c) When screen turns off, press and hold Volume Down and Power

d) When the white HBOOT screen appears, use the volume button to move down to “RECOVERY.”

e) Press the Power button to select “RECOVERY.”

f) When the triangle and exclamation appears, hold the Volume Up and Power button at the same time.

g) Using the volume button, scroll down to “Wipe cache partition” and select it.

h) Select "Reboot system now"

3) I freed memory. Even though you have a lot internal storage, you need both “phone memory” and “data storage.” This is the same method that I used to get the GB update/patch to install in the late fall.

a) Phone memory – I freed 375 MB

4) Data Storage – I freed 50 MB – My advice is to delete the data under Contact Storage, My contact storage had ballooned to 23 MB. It refreshed from my Google Contacts at just over 1 MB.

5) I used Bootlog Uptime to document that my phone is no longer restarting each night.

Once I cleared the cache directory and freed memory, I was done with the nightly reboots. I have been clear for two nights. I hope that I am not speaking too soon.

douggw

When I check my software version I have 4.08.605.15 as the build, but two days ago as I was using the phone, it just restarted. When I started back up again, all my apps are gone. They are still gone. I've reset the phone to factory defaults, battery and sd card pulls, logged into my google account and let the phone sit overnight, for two nights. Still no apps. I can't even go to the market to download apps. Very strange!

Azrael44

I tried that on my phone it didn't work. Verizon seriously messed my our phones and now they wont respond to any messages. Hoe can I call and complain if my phone wont even turn on?

barr77

I was able to get the update to install by clearing data from some apps and doing the hard reset. It seemed to work fine until i received my first phone call after the update. The phone froze when I tried to hang up at the end of the call, and I had no choice but to pull the battery. When I put it back in, it did a complete factory reset without any warnings/prompts/etc. After a couple of hours of getting everything back on the phone mostly the way it was before the reset, it seems to be working fine. This happened yesterday, and I did not get a 2:00 AM reboot.

Hopefully it works fine going forward, but that surprise reset really stinks since I couldn't back anything up before it happened.

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