Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
They can't hear me!

Hey everyone,

I've been having problems with the person that I'm talking with not hearing me after a certain point in the call.  It did this a few weeks ago and VZW tech support had me reset the phone, and this fixed it for a week or so.  Now it's doing the same thing; after a few minutes the other party asks if I'm still there, states that they can't hear me, and subsequently hangs up.  I tried disabling LTE and got the same results, and this happens both on and off bluetooth.  This evening a VZW tech support rep told me that he's heard of this problem before and that it's likely software related.  But I can't find anything about this online, has anyone heard of this? 

I'm on my third Charge, why can't they get this thing right???

Re: They can't hear me!

It happens to me too. Someone said in another thread (Galaxy Nexus) that it's a common hardware defect and to replace the phone. Sounds like that didn't work for you though.