Touch screen misreading touch commands

GreighWolf
Newbie

Hello,

   I have a bit of a problem with my droid's touch screen. Anytime I touch one thing (Example the U turn arror [Escape]) something on the left side is triggered (while in widescreen position). Tried the same thing and the Current Running programs opens up (as if you were to touch-hold the "Home" icon). After awhile, the entire touchscreen fails to react to any commands. After reboot (via Notes 6 and 7 below), the screen works fine for a few seconds before it presents the same problem as annotated above. Physical keyboard operates properly (including the directional pad). Any guesses as to what may be the cause?

 

Thanks!

 

Greigh

 

 

---General breakdown ---

 

Device:

Motorola Droid

 

Problems:

1. Touch screen misreads commands and/or fails to react to any touch commands.

 

Notes (to cover all bases/questions):

1. Device was never dropped.

2. Device is carried in belt holder (leather case)

3. Device is mounted on window holder in truck when driving (holder never fell).

4. Device is also docked in it's holder when not carried around.

5. No physical scratches, marrs, or damages.

6. Device was rebooted via the Power button/Power Off command (via directional pad).

7. Device was cold booted (Power button/Power Off command, removed and reinserted battery).

8. Screen was cleaned as per directions in the manual.

9. Physical keyboard and directional pad operates just fine.

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willanaya
Contributor - Level 3

usually the battery pull cures alot of things that occur to the android phone.

 

well, now it just sounds like a faulty screen. you might have to take it in. hope you have insurance. and good luck

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