Touchscreen problem: mis-alignment

[duchoang81]

Hi Mods and Friends,

I'm from Vietnam. I had bought a Verizon HTC Incredible 2 from my friend (he said that he brought from USA and also unlocked by code for global calling).

My Incredible 2 is in GB 2.3.3 (build No. is 2.18.605.4) with radio version is 1.09.01.0622.

After someday in properly working, few days ago, its touchscreen seem not function with the right edge of the screen (the width of that zone is about 0.5 cm from the right edge). Sothat I could not type the "p" character, difficult type the "backspace", "enter" keys from the virtual keyboard and for example: could not touch the "search" icon in Android market..., and so on.

I aslo tried to update my Incredible 2 to another rom (from XDA) but noluck.

Could you please kindly give me advices to sovle my smartphone problem.

Thank you very much.

[Wildman]

Try Settings / Display / G-Sensor Calibration

[duchoang81]

Hi Wildman, thank for your advice. I also tried this but have no luck. The problem still happen even I tried factory reset.

[B33]

I would return it to the store if it's not past the 14 days. B33 Via D.inc.

Update:

Woops forgot you got it from a friend that option might not work. Sorry my bad!

[duchoang81]

Dear Verizon, am I the only one who has this problem with HTC Incredible 2's touch screen? I noticed that my phone sometime could get properly function at that right edge but frequently the problem happen. Please help me asap!

[duchoang81]

Hi friends, after google and read many answer/suggest for the touch screen issue, I think my phone has bad grounding for its ditigizer. Please you guy show me the way to ground my DIN2 ditigizer properly. Thank a lot.

[Ann154]

You will need to go to a different website dedicated to that subject. Discussion of what you are asking is a violation of this community's terms of service.

[duchoang81]

Really  Ann154, I thought difference! I will think back later .

[Ann154]

You asked for assistance on the carrier's own customer forum about how to ground your Dinc2 digitizer properly. Tearing about the phone to even look at the innards of the phone will VOID the warranty.

Any topics that involving ways to void the warranty is not kosher here. See the information in the link. http://community.vzw.com/t5/Terms-of-Service/Verizon-Community-Terms-of-Service/td-p/2

I will not say anything more on the topic.