Tower issues in upper East Tennessee?

ObscuraX
Newbie

For the past three days around 12am until 8am my Droid X has been losing service all together. Everynow and then it was get a text message from 1x then it will return to no service. Right before service is returned to the device I get the blinking blue roaming triangle in the status bar. The icon will show for about 30 minutes then it will get full 3G service and I will have no other issues until this happens again. I know this is not a sync issue with my device. All controls internally are working. Radio is working fine. I do not wish to call customer service because all they will tell me to do is reset my device blah blah blah. However I know my phone is not this issue here. Bottom line. Is anybody having the same problem I am around the zip code 37870? Or are they working on the network in this area. This is the third time this week it's going on. It would put my mind at ease just to have some confirmation instead of getting the run around from customer service. THANKS! :manhappy:

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YaleK_VZW
Verizon Employee

Hello ObscuraX,

 

I referenced your zip code and found multiple alerts for the area around 11/7.  Our technicians have confirmed per those alerts that this issue was resolved. Please let me know if you are still experiencing these concerns. I look forward to hearing from you. 

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