Hello! I am having difficulty transferring music from my laptop to my phone.
I cannot download the MediaShare software since it is for 32 bit Windows.
So I am trying to use the USB option--plugging in the phone, clicking USB from the drop down option. Problem is that my laptop tells that the USB is not supported. So, when I am looking for my phone to show up (as a removeable device) so that I can drag and drop music onto the phone, it does not show up.
The only reason I switched to Verizon was for this phone because of the media and good coverage, and now it's the one thing I can't use. I went to the Verizon store, but they didn't have the same version of windows as I do, so it worked as normal and showed up.
I am just not sure what to do or how to make it work. Any suggestions would be really appreciated. Thank you so much!