Trouble setting POP3 mail service.

lesebre1
Enthusiast - Level 2

I am able to use my Gmail account without any trouble however I would like to also use my POP 3 email account. Currently I am able to receive email using my POP 3 account but when I try to set up and send an email message, I get the following error:

"Cannot connect to the mail server to verify your account information. Your server is not responding".

I am assuming that I have a setting incorrectly configured but I don't know what it might be. Again, I receive email just fine but am unable to send. Any suggestions?

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1 Solution
AZSALUKI
Legend
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8 Replies
budone
Legend

Who is your pop3 email provider??? This is an old list so settings may have changed. But ingeneral you need different settings on a mobile device than you use on your home computer.

 

If not listed, either provide us your provider, or Google, '(Your ISP) mobile device email settings'.

 

serverlist.png

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lesebre1
Enthusiast - Level 2

Thank you for responding...My service provider is Charter Communications.

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AZSALUKI
Legend
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lesebre1
Enthusiast - Level 2

Thanks for all of your assistance...This worked perfectly.

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AZSALUKI
Legend

i had the same problem (received fine, couldn't send). my internet provider AND verizon had given me the wrong outgoing server settings. i eventually found the correct one here in these forums. give us a little more info.

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budone
Legend

 


AZSALUKI wrote:

i had the same problem (received fine, couldn't send). my internet provider AND verizon had given me the wrong outgoing server settings. i eventually found the correct one here in these forums. give us a little more info.


 

Charter is easy as that is what I had. In fact if you choose the phone to set up the email automatically it should work fine.

 

If you choose to set it up manually, unless you have a Charter business account, DO NOT use charterinternet.com settings.

 

UPDATE, I checked the Charter Web site and the settings for sending mail are correct in the list above.

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AZSALUKI
Legend

yeah, the guy in the thread i linked used the settings that you have above....but those weren't the setting that charter had given him. i had the same issue. cox gave me 3 sets of settings to try....none worked. then a vzn rep on here posted the correct ones (after a vzn phone rep had also given me incorrect ones). 

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Kurt
Newbie
Thank you. This helped.
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