Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Unable to send text messages after ICS
Corky54
Member

After ICS install I just found out that although I receive text messages replies or new messages are not sent.  It appears that they are but recipients do not get them.  Reboot, battery pull, cache wipe and soft reset have been tried.  Any other suggestions?

0 Likes
Re: Unable to send text messages after ICS
tikibar1
Sr. Leader
Sr. Leader

factory data reset ?

0 Likes
Re: Unable to send text messages after ICS
Corky54
Member

FDR is the last resort.  Do not want to go that far unless there are no other options.

0 Likes
Re: Unable to send text messages after ICS
vzw_customer_support
Customer Support

I'm sorry to hear about the problems encountered with your phone, Corky54! I appreciate all the steps you already have taken to resolve this issue. At this point, the next best step is to complete the Master Reset. Be sure to backup all of your data prior to completing the reset. Select the link to view the instructions.. http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=46649 Have a great day!

ChaunceyM_VZWSupport

Follow us on twitter @VZWSupport

0 Likes