Upgraded, now can't download anything
Gwendolen
Newbie

Got the forced upgrade and now I can't download anything, including updates for apps.  I see the download bar but nothing downloads.  Seems to be in a frozen state.

 

Any ideas how to fix?

 

Thanks.

 

Gwendolen

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Re: Upgraded, now can't download anything
Wildman
Legend

While device is hooked up as Mass Storage delete smdl2tmp1.asec from /sdcard/.android_secure usually resolve this issue...

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Re: Upgraded, now can't download anything
AnthonyTa_VZW
Verizon Employee

Great feedback and suggestion Wildman!

 

Gwendolen,

 

Please let me know if you are still having problems with your DROID BIONIC after completing the troubleshooting step Wildman suggested.  I would be happy to further assist!

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Re: Upgraded, now can't download anything
gerio
Specialist - Level 2

Gwendolen wrote:

Got the forced upgrade and now I can't download anything, including updates for apps.  I see the download bar but nothing downloads.  Seems to be in a frozen state.

 

Any ideas how to fix?

 

Thanks.

 

Gwendolen


Excuse me, but....

 

WHAT FORCED UPGRADE??

 

Are you speaking of the Bionic?

 

Geri O

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Re: Upgraded, now can't download anything
gina7289
Contributor - Level 2
Anthony do we know the forced upgrade has to do with the bionic. We haven't had a software update since its new. Signal could be problem so u can't use the market if its Android.

As gerio said what forced upgrade ????? Please be specific. If it isent bionic there are other places people might know.
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Re: Upgraded, now can't download anything
gina7289
Contributor - Level 2
Reboot the phone if frozen or pull battery.
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Re: Upgraded, now can't download anything
TamaraH_VZW
Verizon Employee

You are correct! The Bionic doesn't have a software update. Are you still having problems downloading things? 

If so, what happens when you try to download? Do you get an error message?

 

Is this issue with a Bionic or the Droid X?

 

I would be happy to provide assistance, however I will need a few more details from you.

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