It is a mistake to use V Cast Media Manager it has nothing but issues, I would treat it like a bad dates number, delete and forget you even heard of it... 
I don't know if it's the software or my Droid X, but I struggled forever to just get the pics/songs/docs ON the Droid (kept unmounting the sdcard, evidently). I reformatted it and got all the stuff back on it. Now I'm trying to upload to V Cast and most of the time about 5 things upload, then it says "failed." What is going on? Is there an easier way? And how do I "select all" on my pictures? I can't find one.
Thanks much.
I'm an iPhone user, and I got this phone for my husband, but he's not tech savvy.
Agreed ... I have had horrible luck with both VCAST Media Mgr as well as Motorola Media Mgr. The only way I've been able to get them to work is to turn on the "USB Debug" setting. But in reality, I know longer use either of them -- I just plug my phone in via the USB cable and manually drag & drop files into the various Media driectories on the phone. (I documented this issue in Verizon's main thread up above but Verizon (or Moto) has never addressed it.)
So try just directly plugging in the USB connection and from Connection (swipe down the upper task bar), select PC MODE and just manually copy your music/pics/etc. You should have a directory called MEDIA. In that should be a sub folder called Music, Pictures, etc. You MUST unplug your phone from the USB connection to actually see the files on your SD Card though because the Computer will UNMOUNT the SD Card while plugged into the PC.
Good luck.
It is a mistake to use V Cast Media Manager it has nothing but issues, I would treat it like a bad dates number, delete and forget you even heard of it...
Start a new topic or ask questions in the open forum.