VM (*86) "not a working number"
GreytQueen
Newbie

Phone shows I have 3 VM messages but when I dial into VM using the icon or direct to *86 I get a message saying it's 'not a working number.' Is anyone else getting this? Suggestions?

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bearone21
Legend

dial your own number.

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commonsense101
Specialist - Level 2

go to your contacts and edit the VM one see if it has the right number

also go into menu,setting,phone, voicemail and make sure its set to *86

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GreytQueen
Newbie

Did all of this, nothing worked. Went through 2 levels of VZW support and then had the case assigned to network engineering. They did something to resolve it last night - I didn't hear what it was.

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