Verizon to offer Droid 2 as replacement?

[JadensMama]

Ok, So I saw on another message board, that for any defective or broken Droid 1, Verizon was offering the Droid 2 as replacement since Droid 1 is no longer being sold.  Anyone know if this is true? Just curious.    Ive already had to have my Droid 1 replaced once. Something wrong with the mic. And Verizon sent me a "Certified Like New" replacement with another Droid 1. This has been almost a month ago though. Would love to know the answer though!

[littlebit23665]

I am curious about that also. I had to have mine replaced for the same problem, and I think this one has the same issue.

[TheGreatOne]

If there are no more refurbished original Droid's to be offered then you will have the option of getting the Droid 2.

[akcsniko]

I am also having the same problem with this new one too. Everyone I talk to says I sound muffled and they can't hear me clearly. Removed my case to see if that helped, and nope, it didn't. Would be nice if we could ge the Droid 2's as replacements, since it seems like the mass production of the Droid 1 all have the same problem, I was told by a rep that it was a known issue by Motorola and they were aknowledging this issue with warrenty replacements. Maybe with the Droid 2 all the quirks have been worked out?  I would love to have the X, BUT, I am not a fan of soley touch screen phones. Still like the idea of the physical keyboard. 

[mikells43]

they may, i had the tour before i had this droid 2, and i got a replacement for the tour a few months back. it so happened that vz was giving out new bolds in the box as replacements for the tour. so i got a brand new bold as a replacement for the tour, chekc the crackberry dot com forums its dubbed boldgate. 

[cap9900]

Three weeks ago, I bought a DRIOD for my wife and myself and we both sound muffled.  Also, I have noticed significantly worse reception with the DROID than I had with my LG Dare (which I wasn't a huge fan of either).  Does anyone know much about the DRIOD-2?  Are the "guts" essentially the same?  Is there any reason to expect any difference in the performance of the phone?  I have one more week to decide what I want to do with my phones. 

[PJNC284]

The Droid 2 is a decent upgrade from a stock Droid 1.  The processor is clocked almost twice as fast (1GHz v 550Mhz), has 8GB of internal app storage (v 256MB on the original), much improved keyboard (no dpad and more spread out keyboard) and better stock android virtual keyboard and Swype from the factory.  Only downside is the Blur-esque skin that Motorola has insisted on putting on the Droid X and Droid 2.  From playing around with them at the store it tends to bog things down but a launcher replacement like Launcher Pro or ADW Launcher can fix most of that.  The droid 2 does have a few issues related to wifi and exchange though.

[rpdl62]

I know that with the Droid2 (as well as Droid X) you will have to pay a monthly fee to use the Navigation features - it's called "VZ Navigator" and currently goes for $9.99/mo. . The original Droid includes the SAME THING, by a different name, for free.

I saw this Posted elsewhere and found that it helped with my "fancy piece of plastic", perhaps it will with yours as well:

If your voice sounds muffled on the Droid -

On your keypad, input  ##7764726

Touch "Send" - the Green Telephone Receiver

It will ask for a password - input 000000 (6 zeros)

Select  "04 Vocode"

Select  EVRC-B

Press  "Apply"

Your Droid may restart.

This may make the voice clearer for your given area - if not (or you travel someplace where your voice(s) once again sound muffled) keep this information at hand and switch back to the default  EVRC.

We are still waiting for the Adobe Flash 10.1 Upgrade and then it's the wait game for the 4G upgrade...but will be waiting it out with our first choice - The Original Motorola Droid )

~ God Bless ALL ~

Rob62/rpdl62

[capvl99]

Thanks rpdl62.  I will try that.

[PJNC284]

Cob is correct.  The Droid X and Droid 2 both come with the free Google Nav software like the Droid.  It's included on ALL Android 1.6+ devices.  VZ Navigator is verizon's software and has more features causing some people to prefer it over Google Nav.

As for changing the VOCODE, EVRC-B doesn't work everywhere. After you change it, make sure you can make a call otherwise you'll need to switch it back.  I've been using the 13k option and it seems to work better than the standard EVRC.

[capvl99]

PJNC284 - I am not real techy.  What do you mean by 13k option?

[PJNC284]

on the screen where you change to EVRC-B, there are 3 options: 13k, EVRC, and EVRC-B.  EVRC-B wasn't supported in my area and everytime I tried to make a call, it would fail.  Tried 13k and haven't had the echo or barrel sound that I was getting before.

[JDO201]

a friend of mine had the same problem. he was using a hard case though that was partially obstructing the mic so people didn't hear him well on calls. he took off the case and the problem was solved

j

[capvl99]

Thanks for the tip.  I had actually thought of that as well, but never tried it.  Maybe I was using the muffled sound as an excuse to trade in for a DROID-2 or DROIDX.  Anyway, I have had 2 people tell me it sounded better when I had the case off.

Maybe I will go get that DROID-2 anyway.....

Thanks again.

[eddiejt]

I have the original droid and my wife has a droid 2. They look a bit different. The keyboard is much better, the speed is better, however, I do believe that most of the hardware is the same. I love my droid and would want it replaced with the original one. Hopefully nothing goes wrong with mine. The droid 2 is a very nice phone, I would only upgrade for the speed diference, however, since the 2.2 upgrade mine seems just as quick as hers.

[glanzone]

Same problem here Akcsniko. I am on 2nd Droid and people say my voice is muffled and cant hear me. and my alerts sound weird like they are in hyper-speed.

[Mimi413]

I just got off the phone with tech support. I asked for supervisor and got Ben. He tells me they won't upgrade to another Droid because they still have refurbished phones left. I tell him I know for a complete fact that is **bleep** because I know someone who had problems with (5) Droid 1 phones in a row and they upgraded her to the Droid 2. This is my 3rd Droid, 5th on our plan, now my 4th one is coming Thursday.

I've been a loyal customer, never complained about phone issues, never had to replace a phone under warranty. I like the Droid but it freezes, messages are messed up, won't send, buttons not working, stuck on the "on" screen. I've taken the 3rd party aps off, master reset, still same issues. I have to take the battery out to shut phone off after it freezes. Ben says he's as high as I can talk to and I signed a contract that they will only replace with same phone. No matter it's another broken phone. I mean where are they getting all of these refurbished phones when they don't even sell Droid 1 in stores anymore?

He has supervisors but he can't tell me their names or let me speak to them because they don't take phone calls. My only option is to email customer service and tell them a want an updated Droid. I don't even see in the "contact us" section of email who I'd complain to. I've had Verizon since it was still Alltel around here and they don't seem to care that they are driving me to another provider. Anyone have some tips for me to get a decent phone that is reliable?  I have 2 phones on the account, no history of lying to get a new phone, but that doesn't seem to matter. I pay my bill reliably, I want a phone that provides the same curiosity. I know for a fact they can replace with another Droid model yet this tech supervisor said absolutely no!! He won't, can't and they don't have to. They have sold some huge number of these phones and there aren't issues with the Droid.

Anyone with anything helpful to say please let me know.... Thanks

[ontheroad]

Mimi - I have been through the same thing as you.  I am "using" my 4th Droid1.  I did talk with an "executive" from Verizon.  They were supposed to check for a resolution for one of my problems and I never heard from them.  I am in the process of pursuing this whole ridiculous issue.  I just use my phone for making calls and the few things that it will do without too much trouble.  I do not have the time to pull the battery, soft reset or factory reset several times daily.  My suggestion is to document all conversations, etc. with Verizon.  The BBB has the addresses of corporate offices for Verizon.

[shopaholic426]

I have the same problem with no one being able to understand me. I have also had the sound have that sped up sound. It was anything that made a sound did that. But when I turned my phone off and on again it didn't do it anymore. I finally went into the store today to get a replacement for the muffled speaker and other things. They are sending me a refurbished Droid 1.

[swang]

NO they won't! unless you contact Motorola your self. I just had this argument with a Verizon supervisor. I'm on my 3rd replacement.... even when the previous CSR told me after your 3rd replacement they will send you the next upgraded phone.. ALL lies. I'm so disappointed with Verizon at this point i really hate this freaking droid. 

Now it has a altogether different issue, the first issue was the headphone jack issue, still happening and then now when i try to EDIT any of my contacts i keep getting this force close issue... SOOO FRUSTRATING!! 

AND the CSR keeps telling me this headphone jack is not a known issue so they can't send me an upgraded replacement to the droid 2.. boo on verizon! 

[Gotenssy3]

Man I wish they would because so many people are having trouble with their Droid 1 ever since the update