Video Camera Recording Failed

droidcharge1996

I was trying to take a video with my phone today and every time I pressed the record button a notice would come up saying recording failed.  I tried closing the camera and then bringing it back up but it still says recording failed.  Anyone have this problem and know how to fix it?

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AntonioC_VZW
Verizon Employee

droidcharge1996 wrote:

I was trying to take a video with my phone today and every time I pressed the record button a notice would come up saying recording failed.  I tried closing the camera and then bringing it back up but it still says recording failed.  Anyone have this problem and know how to fix it?



Hi droidcharge1996,

 

First troubleshooting step will be to reset your phone's camcorder to default settings. From the home screen touch Applications>Camera>Mode(switch to camcorder)>Options>Settings>Reset. Once your settings are reset try using your camcorder.

 

Additionally, a corrupted SD memory card may be causing the error. Format your SD card. Keep in mind that formatting erases all content from the memory card and prepares it for use with your phone.

 

1. From the Home screen, press the Menu Key>Settings>SD card & phone storage.

2. Touch Unmount SD card.

3. After unmounting the SD card, touchFormat SD card, then follow the prompts to confirm the formatting of the card.

 

I trust that the above steps will resolve your phone's camcorder concerns.


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AntonioC_VZW
Verizon Employee

droidcharge1996 wrote:

I was trying to take a video with my phone today and every time I pressed the record button a notice would come up saying recording failed.  I tried closing the camera and then bringing it back up but it still says recording failed.  Anyone have this problem and know how to fix it?



Hi droidcharge1996,

 

First troubleshooting step will be to reset your phone's camcorder to default settings. From the home screen touch Applications>Camera>Mode(switch to camcorder)>Options>Settings>Reset. Once your settings are reset try using your camcorder.

 

Additionally, a corrupted SD memory card may be causing the error. Format your SD card. Keep in mind that formatting erases all content from the memory card and prepares it for use with your phone.

 

1. From the Home screen, press the Menu Key>Settings>SD card & phone storage.

2. Touch Unmount SD card.

3. After unmounting the SD card, touchFormat SD card, then follow the prompts to confirm the formatting of the card.

 

I trust that the above steps will resolve your phone's camcorder concerns.


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DL1234
Newbie

I have the same problem.  This is the second Charge that has had this problem, among others.  Still in my return policy, and thinking of swapping it out for an iPhone.  

 

I have tried to reset it and it might work for a video or two, then do the same thing, especially if the video recording is set to 720p.  I have read else where that the memory card is borderline on speed anyhow for video recording, and you should upgrade to a faster one.  This true?  Should I return?  Should I just give up and get an iPhone?

 

 

It does seem to work after a reboot of the phone for a bit, then it stops working eventually.

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droidcharge1996

DL1234 wrote:

I have the same problem.  This is the second Charge that has had this problem, among others.  Still in my return policy, and thinking of swapping it out for an iPhone.  

 

I have tried to reset it and it might work for a video or two, then do the same thing, especially if the video recording is set to 720p.  I have read else where that the memory card is borderline on speed anyhow for video recording, and you should upgrade to a faster one.  This true?  Should I return?  Should I just give up and get an iPhone?

 

 

It does seem to work after a reboot of the phone for a bit, then it stops working eventually.



I did a soft reset (turn battery out waited 30 seconds then put it back in) and it works fine... atleast i think. I rarely take videos so it may not be working again. Another issue i've been having that requires a soft reset to get it to work again is when i go to listen to music it says "this audio format is not supported" well that's not true because i've listened to these songs many times before. Then when i perform the soft reset it works fine again. If you use the music player do you have this problem?

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DL1234
Newbie

So I had problems with Evernote recording voice clips..

 

Bought a class 10 memory card, seems to have fixed my camcorder problem too.

 

Fixed Evernote... 

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