Video cannot be played

[MsDanL83]

I just got the Charge this week and although I am able to record a video, I can't play any videos.  This includes footage I've shot myself using the phone's camera as well as HBO or YouTube.  I'm wondering if anyone else has had a similar problem?  It's very frustrating!!  I'll likely go into the Verizon store tomorrow if I get a moment but was curious to know if I was the only one having this problem.

[#2]

If you are having problems playing all videos including the ones you recorded on your phone, it is most likely a glitch with the handset.  What have you tried to fix it already?  Have you tried a master reset?  A soft reset? Let us know if your issue was resolved by going into the store as well. 

Thanks for posting!

[MojoPotato]

I have this same problem. Record in HD, sometimes can't view the video. Restart makes it work again. Annoying!

[MojoPotato]

When this happens I can't watch youtube videos either (get a black screen with the audio).