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Videos with no sound - not codec or file type related

themadstork
Newbie
‎08-25-2011 02:58 PM

Last night my wife and I were at a concert and she recorded a couple songs on her droid incredible 2. There is no audio when played back on the phone or on the pc. we made sure the 'sound recording on' option was checked so I'm sure that's not the issue.

 

i've copied the file to my pc, converted it to every video format known to man and have tried quicktime, VLC, ect. can someone please help me get to the bottom of this? thanks in advance! :smileyhappy:

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AnthonyTa_VZW
Verizon Employee
‎08-29-2011 07:28 PM

Hello themadstork,

 

I know how important it is to be able to capture a memorable moment like this, and can imagine how frustrating it was to find there was no audio attached to the videos!

 

I checked to see if anything like this has been reported, and didn't find anything.

 

Have you recorded any other videos with your HTC Droid Incredible 2?  If so, was there sound on any of those videos?  Also, when you played the video on your PC was there audio when played?

 

Let me know so I can further assist.

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