My email setting is Plain Text, is there a way to change this to HTML? When I went to the settings menu, it seems greyed out therefore I didn't have any options.
Here is how to change your browser settings. HTH!
From the home screen, touch the applications tab (located in the lower-left).Touch Internet.Touch Menu.Touch More.Touch Settings.You will then adjust the appropriate settings.
Typical Verizon Support non-answer.... the question is how to view html formatted e-mail in the ActiveSync e-mail client on the Incredible. The answer is, it can't. Current ActiveSync client only supports plain text. Hopefully will be solved in 2.2 update (or trade the Incredible in for a Droid-x). Html Exchange/ActiveSync mail works great on our Droid-x's as well as GSM6.10 wav files, which our voice-mail system uses. Not so much on the Incredibles.
My emails are HTML.
I cannot either and it is not an ActiveSync issue. How do I know this? My Iphone also used ActiveSync and I got HTML e-mail so it is not an exchange issue. I get a lot of imbedded images daily and if the Incredible cannot support HTML e-mail over ActiveSync then I may have to go back to the Iphone