Voice commands on Bionic

GrammyD
Newbie

IMy phone will not do a voice command -it keeps saying "unfortunately Voice Commands has stopped."This has affected the Bluetooth in my car. Anyone have any answers?


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Euchere123
Newbie

GrammyD@1,

I have the exact same problem with my Bionic.  I went to the Verizon store this morning. The technician went online and found many people with the.same problem. He also found a cure.  Something to do with going into the settings and unchecking something. Worked perfectly until I received updates for Google Play Music, Slacker and Hangouts.  I am going to the Verizon store, get it fixed and post the fix here.

Euchre 123

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vzw_customer_support
Customer Service Rep

Hi GrammyD@1,

Let's get your voice commands back to work! It appears that there are some compatibility issues with latest Google Play Music update. Go to Settings > Apps > under Downloaded > select Google Play Music application > then select Uninstall Updates. Power cycle your phone and test. Keep us posted.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

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