Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Voice commands on Bionic
GrammyD
Newbie
‎06-07-2013 11:45 AM

IMy phone will not do a voice command -it keeps saying "unfortunately Voice Commands has stopped."This has affected the Bluetooth in my car. Anyone have any answers?


0 Likes
2 Replies
Correct answers are available for this post.
Re: Voice commands on Bionic
Euchere123
Newbie
‎06-07-2013 01:23 PM

GrammyD@1,

I have the exact same problem with my Bionic.  I went to the Verizon store this morning. The technician went online and found many people with the.same problem. He also found a cure.  Something to do with going into the settings and unchecking something. Worked perfectly until I received updates for Google Play Music, Slacker and Hangouts.  I am going to the Verizon store, get it fixed and post the fix here.

Euchre 123

0 Likes
Correct answers are available for this post.
Re: Voice commands on Bionic
vzw_customer_support
Customer Service Rep
‎06-09-2013 01:26 PM

Hi GrammyD@1,

Let's get your voice commands back to work! It appears that there are some compatibility issues with latest Google Play Music update. Go to Settings > Apps > under Downloaded > select Google Play Music application > then select Uninstall Updates. Power cycle your phone and test. Keep us posted.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

0 Likes