I'm sorry, but that's a very close-minded, dare I say indoctrinated response. Where do you get the notion that only a few dozen people have been having issues? I find posts about it everywhere. There have been tech news articles, entire threads devoted to troubleshooting this addled device. Even Motorola have made public statements acknowledging the cacophony of issues with this phone while promising to "look into" fixing them.
This is much more wide spread than just a few people of questionable ability/intelligence.
Take my experience, for example: I'm a computer science major. I've worked with technology for over a decade, and I've owned several smartphones. I've worked in the cellphone industry with troubleshooting, sales, and testing. I am not your average smart phone owner by any stretch of the imagination. However, I have had nothing but issues with the Bionic since I've owned it. I've even had it directly swapped free of charge twice because Verizon acknowledged that there was something fundamentally wrong with the phone. I can't tell you how tired I've become of hearing "we know there is an issue with this phone, and an update is in the works," from all tiers of service.
All three of my Bionic phones have had the same issues:
1.) Dropping signal a multiple times a day, upwards of 20+ and in many different areas. From full 4G down to nothing.
2.) Core applications locking and crashing non-stop
3.) Camera locking while in use and requiring battery removal to recover.
4.) Disconnecting from wifi despite being 2 feet from the router, and forgetting the wifi password.
5.) Rebooting itself multiple times a day
6.) Generally abysmal performance at random times, even after a full reformat with no additional apps installed. (It shouldn't take 2 minutes for the dialer program to instantiate).
7.) Not sending or receiving text messages until several hours, if not days later, even with the stock messaging app.
8.) Crashing and locking just from hitting the power button to shut down the screen...(one of my favorites)
9.) The new smart actions application causing the Android OS to run much harder than is necessary, taking my up time from 28+ hours (extended battery) down to 6.
10.) Screen tracking issues randomly popping up, making navigating the phone impossible and requiring a restart.
Every single Bionic I've had has had some form of these issues, and the current one is only getting worse. There is nothing that I'm doing to the phone, this is just how it "works." Yes, I've run into people that haven't had any issue with their Bionic, but from my experience talking to other former owners, these people are the lucky ones.
Undoubtedly there are more people that have a good experience with the Bionic than those that have a poor one. However, the sheer number of types of issues, and how often I run across people having issues indicate that as a whole, this phone is a failure. Remember that with technology consistency is the important aspect. If a phone can't maintain a high 90% reliability and usability "rating" amongst it's users, it's a failure. I am, of course, talking about repeatable and demonstrable issues, not the occasional bad unit.
I personally cannot wait to get rid of this absolute travesty of a phone.
It's true! Scary...
