I just got a Droid X from my sister last night. I called customer support and they helped me transfer my account. One thing I was wondering is why can't I connect to the 3g web serive? Currently I average 3-4 bars from all locations but it is only letting me use the web browser or play games connected to the web when I have a wifi network that I am connected to.
My old LG Voyager Titanium was able to connect to the internet at any time as long as I had a phone signal. I realize that I may not have turned a setting on properly, but after going through almost every relevant FAQ and menu on the phone I can't seem to find why it won't let me connect.
I have a 700 minute voice plan with unlimited data and texts messages. My plan is paid and up to date. I was able to connect and download some apps when I am connected to my wifi at home but as soon as I turn off the wifi settings I am unable to make any connection at all to the web, including the verizon wireless data tracking app.
Before I have to call customer support again can anybody help me figure out why my phone isn't connecting? I have already tried redialing *228 and tried both options. I have also tried taking out the battery and putting it back in. I saw somebody else got it working by turning airplane mode on and off but that didn't work for me.
Thanks for reading and please post something useful 
-James Pollard (The phone was originally purchased about six months ago and has been kept in a rubber skin and has had a screen cover since)
