Web page cannot be displayed

ftfesz71
Newbie
When connecting online I get 'page can't be displayed' the only thing I can do is pull the battery to reset and everything is fine again. What's the deal anyone know?
Thanks.
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Cody21
Master - Level 2

hmm... usually an issue if you don't have a network connection.

 

- Does this happen on ALL web sites?

- Are you using WiFi or 3G ?

- Do OTHER internet things work, like email?

- Which web browser are you using?

- Has this NEVER worked since upgrading to GB?

- If a "flash" site, did you get the latest Adobe Flash update for GB? (get it in Market)

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ftfesz71
Newbie
I do have the newest flash
Only happens in 3g (seldom use wifi unless im around it)
Never bothered trying email
And yes on all sites...
I did just download a new update for the phone so perhaps that might have helped?
Thanks
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hallcp1019
Contributor - Level 2
Having the same issues here as well its a bug in the os sadly ...:smileysad: yet another replacement my way comes
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Cody21
Master - Level 2

Very strange ... I have no issues whatsoever with Internet Web Browsing - unless my signal is low.  I use Dolphin HD Browser 99% of the time, and the stock Browser to help in torubleshooting when needed. In fact, the GB release seems to make the browsing experieince FASTER -- as many others reported in the SOAK Test.

 

I assume you (both) have done the Clear Cache thing for the browser? Have you tried Dolphin HD ?

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Wildman
Legend

This may sound strange but how many bars do you have on your device? Try cycling the airplane mode or download "

Restart Connections

Restart Connections" from Market..

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KinquanaH_VZW
VZ Employee Emeritus

Thanks for the information everyone. I would like to recommend a soft reset first by pulling the battery. Additionally, you may use the steps below to ensure your data is enabled and your Browser cookies are turned on. If you continue to have issues, you will need a factory rest. 

 

Listed below are steps to ensure your browser cookies are turned on:

  1. From the home screen, touch the applications tab (located at the bottom of the display).

  2. Touch Browser.

  3. Press the Menu Button.

  4. Touch More.

  5. Touch Settings.

  6. From the Privacy settings section, touch Accept cookies.
    Note Enabled when a green check mark is present.

Steps below to ensure data is enabled:

  1. From the home screen, select the applications tab (located at the bottom of the display).

  2. Select Settings.

  3. Select Data manager.

  4. Select Data Delivery.

  5. Select Data enabled to enable / disable.
    Note Enabled when a green check mark is present.

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