What is happening with Godaddy smtpout.secureserver.net and the Droid Incredible?

This is an insane issue, with neither Godaddy or Verizon stepping up to resolve. I just purchased a new HTC Incredible, and added my email account from Godaddy.

All incoming mail works fine, but absolutely can't send anything. I've gone through support at Godaddy - they can only provide the settings for their servers -- and searched the forums for resolution, but nothing is working!

port 25, 80 3535 for the smtpout.secureserver.net simply will not authenticate. I've removed and added username and password countless times, selected and deselected require signin, but to no avail.

This is way more of a problem than I ever expected. My Blackberry had no problems like this, and didn't even have to be manually set up!

I could use any advice anyone has at this point as none of the support examples are working.

Did I make a mistake with HTC Incredible??

Accepted answers

firstlady09

I have reviewed the issue with your outgoing Godaddy account and provided a possible fix below:

Try the following:

Outgoing - SMTP server: smtpout.secureserver.net
Port: 80
Security Type: None

Check the box for: Require sign-in

Require sign-in
Type your email in for Username and the login password for password

For security try:

Security : SSL - All certificates
Security: SSL (not all certs) <--- because 80 is a secure port

Hope this helps!

All comments

firstlady09

I have reviewed the issue with your outgoing Godaddy account and provided a possible fix below:

Try the following:

Outgoing - SMTP server: smtpout.secureserver.net
Port: 80
Security Type: None

Check the box for: Require sign-in

Require sign-in
Type your email in for Username and the login password for password

For security try:

Security : SSL - All certificates
Security: SSL (not all certs) <--- because 80 is a secure port

Hope this helps!

dbard169

this has been not resolved by either Verizon or GoDaddy - unacceptable! Can one of you folks at Verizon make good on this?

Spiral

dbard169 wrote:
this has been not resolved by either Verizon or GoDaddy - unacceptable! Can one of you folks at Verizon make good on this?

What makes you think this hasn't been resolved? The OP started this thread in AUGUST 2010. Are you also having problems? Sounds like an operator malfunction.

FYI, I recommend you remove your phone number from your profile where we all can see it.

n8inthwild

I'm actually having this exact problem now and would love some help from "someone in the know." Email was funcioning just fine and suddenly stopped working two days ago. Nothing that I was aware of changed.

HELP.

luis-albarracin

After so much research and still not working finally got my android phone to send email using my email address at secureserver.net.

First you need to make sure that your email account has relay on or is able to use relay.

You need to login to your lowestcosthosting.com account or godaddy account for the ones that use go daddy.

Go to your email and click launch.

Then see if your email address has relays on. (Showing something like 0/250) which means that you have relays on that email address.

If you do, that would be the email address that you would have to use on your email client on your android phone as outgoing mail.

This what I use on mine.

SMTP smtpout.secureser.net

Security type. None

Port. 3535

Required sign in check

Username the email address with relays

Password your email password

Done

Good luck!!!