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What is the "factory rest" feature? How and when should I use it?
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The factory reset basically clears all personal data and customizations from the phones internal memory, returning the phone back to the state you recieved it in. This can be used if you get your phone so bogged down that it won't function properly, and as a last resort to fix some major issue that you may be having (though it seems as though VZW tech support usually wants to suggest this first). Your contacts and apps should be saved to your gmail address, and usually get restored automatically when you sign in (and some settings are even backed up now) on first start-up, but you will lose any progress in any games you may have installed, and most apps will have to be set up again.
The factory reset basically clears all personal data and customizations from the phones internal memory, returning the phone back to the state you recieved it in. This can be used if you get your phone so bogged down that it won't function properly, and as a last resort to fix some major issue that you may be having (though it seems as though VZW tech support usually wants to suggest this first). Your contacts and apps should be saved to your gmail address, and usually get restored automatically when you sign in (and some settings are even backed up now) on first start-up, but you will lose any progress in any games you may have installed, and most apps will have to be set up again.
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