When is Verizon going to start caring?

[real4life]

about:

customer service?

product being sold?

maintaining customers?

providing correct information?

holding manufacturers accountable?

....basically doing what they say they are going to do?  Because you know...Verizon is not doing it now.  After 20 years of receiving my business.....I'm going away.  You haven't done anything to make me want to stay.  Pretty sad.

[#2]

@real4life Thank you for posting.  I understand your frustration.  We work diligently to provide the best products and services to our customers.  We do appreciate your business.  Please PM with your questions or concerns – I am here to help. Thanks.