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When using hotspot my phone loses its connection to the internet.
mbu
Newbie
‎12-25-2011 09:13 PM

Phone: Verizon Samsung Droid Charge

Firmware version: 2.6.35.7-EP4

 

When I upload attachments (unless they are under 150kb) with my emails my hotspot loses its connection to the internet and that means no-go for sending the email.  Is there a solution to this? I live in a 3G area and Verizon said this should not matter.  I tested my computer using a Verizon employee's hotspot and it uploads attachments just fine.  So...I'm thinking it's the phone.

 

Note:  If I tether the phone it will upload the files.

 

Thanks for the help as Verizon seems clueless! I'm tired of "resetting my phone"!

 

 

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Re: When using hotspot my phone loses its connection to the internet.
mbu
Newbie
‎12-30-2011 01:22 PM

Well... for some strange reason everything is now working okay; I didn't do anything to my phone.  I wonder if they had a data problem and never bothered to tell their support people...  Anyway, I hope this keeps working!

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