Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
When using hotspot my phone loses its connection to the internet.
mbu
Member

Phone: Verizon Samsung Droid Charge

Firmware version: 2.6.35.7-EP4

 

When I upload attachments (unless they are under 150kb) with my emails my hotspot loses its connection to the internet and that means no-go for sending the email.  Is there a solution to this? I live in a 3G area and Verizon said this should not matter.  I tested my computer using a Verizon employee's hotspot and it uploads attachments just fine.  So...I'm thinking it's the phone.

 

Note:  If I tether the phone it will upload the files.

 

Thanks for the help as Verizon seems clueless! I'm tired of "resetting my phone"!

 

 

0 Likes
Re: When using hotspot my phone loses its connection to the internet.
mbu
Member

Well... for some strange reason everything is now working okay; I didn't do anything to my phone.  I wonder if they had a data problem and never bothered to tell their support people...  Anyway, I hope this keeps working!

0 Likes