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Where can I find a ringtone I just downloaded?

BLUEMOONDAY
Newbie
‎02-18-2014 10:33 AM

Just purchased a ringtone from Verizon. I received the text and the sound of the ringtone but cannot find the ringtone in the phone to actually make it be the ringtone.  Help!!

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vzw_customer_support
Customer Service Rep
‎02-20-2014 10:39 AM

Bluemoonday,

Thanks for reaching out to us. I am glad to hear you are taking advantage of our music options, but sorry you are having trouble utilizing it. When you get the message you should be able to open it and hold your finger down on the message to allow option to "Save audio" to come up http://vz.to/1glHus2. Let us know if you have trouble doing so and we can certainly review other options.

Thank you,

TonyG_VZW
Follow us on Twitter @VZWSupport

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vzw_customer_support
Customer Service Rep
‎02-20-2014 10:39 AM

Bluemoonday,

Thanks for reaching out to us. I am glad to hear you are taking advantage of our music options, but sorry you are having trouble utilizing it. When you get the message you should be able to open it and hold your finger down on the message to allow option to "Save audio" to come up http://vz.to/1glHus2. Let us know if you have trouble doing so and we can certainly review other options.

Thank you,

TonyG_VZW
Follow us on Twitter @VZWSupport

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