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White Light on Bionic
farmmom
Newbie
‎08-06-2012 10:42 PM

When I use the USB cable (Ecomoto) that came in the box with my Bionic I get a solid White Light in the upper right hand corner of the phone.  I had used this cable in the past to sync my phone with the computer and had no issue, but all of a sudden it just gives me a "white light" on the phone.  I have tried it on different computers just to be on the safe side and have the same issue...Please help...I really need to be able to use this cable to transfer data and charge my phone when at work/school...

Thanks

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Correct answers are available for this post.
Re: White Light on Bionic
vzw_customer_support
Customer Support
‎08-12-2012 02:27 PM

Sounds like  you may have an issue with your device's cable farmmom! Have you been able to test it with a different cable, or is this the only one you have? If you're unsure of which cables will transfer data, you can always stop by a Verizon Wireless retail store with your laptop to test one out.  It's also a good idea to restart your device and retest.

Keep us posted on your results!

Regards,

MikeS_VZW
Follow us on Twitter @VZWSupport

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