Why are all of my contacts are no longer linked after the update?

whitneymarie
Newbie

After my Droid X updated all of my contacts that were linked to my facebook contacts became unlinked and now I have doubles in my contacts and the photos for all of them disappeared, I can't even see my facebook contacts pictures, is there a way I can make them sync together and link my contacts or will I have to manually link every contact to their facebook?

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Wildman
Legend

The contacts is saved on Google or Backup Assistance (Whichever you are using) and you can use ES File Explorer like I posted at http://community.vzw.com/t5/Android-Apps/Simple-way-to-Backup-apps-for-Hard-Reset/td-p/658707 , so you really wont loose anything but apps data...

 

BUT, I am not saying that you do this if that is your only issue...  I was just pointing out that this is a good ideal to do with any Major Updates..

 

If the contacts isnt linked again you should get the option to link them again once the OS boots, normally it checks and then prompt to link again..

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Wildman
Legend

Because when a OS is updated it adds new codes that requires some apps data to be cleared to overide with the new information, this is once again another reason a hard reset is the best way to go with a major update because you do not know what has been modified in the codes and what type of issues that may come from the code update..

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whitneymarie
Newbie

But if i go with a reset all of my data wil be lost? and i will have to download all of my apps again?

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Wildman
Legend

The contacts is saved on Google or Backup Assistance (Whichever you are using) and you can use ES File Explorer like I posted at http://community.vzw.com/t5/Android-Apps/Simple-way-to-Backup-apps-for-Hard-Reset/td-p/658707 , so you really wont loose anything but apps data...

 

BUT, I am not saying that you do this if that is your only issue...  I was just pointing out that this is a good ideal to do with any Major Updates..

 

If the contacts isnt linked again you should get the option to link them again once the OS boots, normally it checks and then prompt to link again..

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