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Is there some setting I need to change or what?
Solved! Go to Correct Answer
I'm sorry to here your having trouble while traveling Ahkaela.
It may be a particular setting on the account. Please reach out to our global support team to troubleshoot. The can be reached from an alternative device at 908-559-4899.
Thanks
JoeL_VZW
Follow us on Twitter @VZWsupport
Is the phone in Global mode?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Yes it's on global.
I'm sorry to here your having trouble while traveling Ahkaela.
It may be a particular setting on the account. Please reach out to our global support team to troubleshoot. The can be reached from an alternative device at 908-559-4899.
Thanks
JoeL_VZW
Follow us on Twitter @VZWsupport