Why can't I see voicemail notifications?

[dmvtech]

I receive no notification that i received a voicemail. When I bring up voicemail it always says 0 voicemail, but when i dial out there are voicemails. How do I get this phone to show that I have a voicemail? I have a Motorola Ultra .

[dmvtech · Accepted solution]

Will see if this works:

Dialed the Voice Mail system.

When the system answered, enterered my passcode.

At the Main Menu, pressed 4 for Personal Options.

Turned Voicemail Notification on by pressing 1.

[vzw_customer_support]

I know it's important to check those voicemails dmvtech! I'm sorry for any difficulties you are experiencing. Turning the notification setting on in the voicemail system is a good step. Are you getting notifications now? Do you receive other notifications on your device, such as messages, emails or social media alerts? Have you tried power cycling your device?

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

[dmvtech]

Thanks, Issue was solved by using the process in my second post.