Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Why can't I use my VTone I just purchased from Verizon Market as my phone ringer? It game me an option to mark it as my default ringer but when I go to 'settings' it only gives me the same generic ringtones, how do i get my new ringtone to use?
catbalou
Member

Why can't I use my VTone I just purchased from Verizon Market as my phone ringer?  It game me an option to mark it as my default ringer but when I go to 'settings' it only gives me the same generic ringtones, how do i get my new ringtone to use?

0 Likes
Re: Why can't I use my VTone I just purchased from Verizon Market as my phone ringer? It game me an option to mark it as my default ringer but when I go to 'settings' it only gives me the same generic ringtones, how do i get my new ringtone to use?
vzw_customer_support
Customer Support

I like to customize my phone with ring tones too! Let’s get this working for you.

Did you purchase the ring tone on our website or on the phone?

If it was purchased online the ring tone is sent to you in a message and you need to save the ring tone first http://bit.ly/PKUfUg and it is saved as a ring tone you can go in and set it as your default ring tone http://bit.ly/R5Xa4o.

If the ring tone was purchased on the phone you just need to go into your ring tone to set it up http://bit.ly/R5Xa4o.

Hope this is helpful. Keep me posted if you need further assistance.

John B

Follow us on Twitter @VZWSupport

0 Likes